Does your Mac get hot when using Apple's live chat support?

[Ant]

I was chatting with Apple's support about my technical issues in Mac OS
X v10.12/Sierra. I noticed my new 15" MBP got hot because of its Safari
v10 web browser's chat session, with its notifications, hogging CPU
(almost 100%). Even RAM usage was high like almost 500 MB. I only had
one two windows (chat pop-up + the support page) opened. I told the
agent about it, but he said it shouldn't be that high. A new bug in
Sierra or just my setup?

Thank you in advance. :)
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[android]

Post by Ant
I was chatting with Apple's support about my technical issues in Mac OS
X v10.12/Sierra. I noticed my new 15" MBP got hot because of its Safari
v10 web browser's chat session, with its notifications, hogging CPU
(almost 100%). Even RAM usage was high like almost 500 MB. I only had
one two windows (chat pop-up + the support page) opened. I told the
agent about it, but he said it shouldn't be that high. A new bug in
Sierra or just my setup?
Thank you in advance. :)

So... You're all steamed up on this issue?

[Ant]

Post by android

Post by Ant
I was chatting with Apple's support about my technical issues in Mac OS
X v10.12/Sierra. I noticed my new 15" MBP got hot because of its Safari
v10 web browser's chat session, with its notifications, hogging CPU
(almost 100%). Even RAM usage was high like almost 500 MB. I only had
one two windows (chat pop-up + the support page) opened. I told the
agent about it, but he said it shouldn't be that high. A new bug in
Sierra or just my setup?
Thank you in advance. :)

So... You're all steamed up on this issue?

Haha. No, my new MBP was! I might try again later today. ;)
--
Quote of the Week: "I really believe I've been a good person. Not
perfect - forget about perfect - but just learning by what I was taught
and living by my own values. I might have stepped on a few ants - and a
few other things as well - but I've never hurt anybody." --Kiri Te
Kanawa
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( ) ing, then please kindly use Ant nickname and AQFL URL/link.

[Andreas Rutishauser]

Post by Ant
I was chatting with Apple's support about my technical issues in Mac OS
X v10.12/Sierra. I noticed my new 15" MBP got hot because of its Safari
v10 web browser's chat session, with its notifications, hogging CPU
(almost 100%). Even RAM usage was high like almost 500 MB. I only had
one two windows (chat pop-up + the support page) opened. I told the
agent about it, but he said it shouldn't be that high. A new bug in
Sierra or just my setup?

seems to be Sierra:
<http://www.theregister.co.uk/2016/10/14/apples_macos_sierra_update/>

Cheers
Andreas

[Lewis]

Post by Andreas Rutishauser

Post by Ant
I was chatting with Apple's support about my technical issues in Mac OS
X v10.12/Sierra. I noticed my new 15" MBP got hot because of its Safari
v10 web browser's chat session, with its notifications, hogging CPU
(almost 100%). Even RAM usage was high like almost 500 MB. I only had
one two windows (chat pop-up + the support page) opened. I told the
agent about it, but he said it shouldn't be that high. A new bug in
Sierra or just my setup?

<http://www.theregister.co.uk/2016/10/14/apples_macos_sierra_update/>

Thereg is not a valid source for anything having to do with Apple. They
are nothing more than clikcbait morons who provide wither no information
or a tiny percentage of information surrounded with utter bullshit.

My MBP ran hot for a day or two after installing 10.12, just like the
phone ran hot after installing iOS 10. Why? Because they do a huge
amount after a new install. This is not shocking to anyone who isn't
either dumb (a tech writer screaming about how terrible $NEW_OS is, for
example) or has a very short memory (regular user who has forgotten
10.11 or iOS 9).

[Jolly Roger]

Post by Lewis

Post by Andreas Rutishauser
<http://www.theregister.co.uk/2016/10/14/apples_macos_sierra_update/>

Thereg is not a valid source for anything having to do with Apple. They
are nothing more than clikcbait morons who provide wither no information
or a tiny percentage of information surrounded with utter bullshit.

The Register is filled with wankers spewing sarcastic baseless tripe. It's
not a good source for anything but bullshit.

[Barry Margolin]

Post by Jolly Roger

Post by Lewis

Post by Andreas Rutishauser
<http://www.theregister.co.uk/2016/10/14/apples_macos_sierra_update/>

Thereg is not a valid source for anything having to do with Apple. They
are nothing more than clikcbait morons who provide wither no information
or a tiny percentage of information surrounded with utter bullshit.

The Register is filled with wankers spewing sarcastic baseless tripe. It's
not a good source for anything but bullshit.

Don't sugar-coat it, tell us what you really think. :)

[Ant]

Post by Andreas Rutishauser

Post by Ant
I was chatting with Apple's support about my technical issues in Mac OS
X v10.12/Sierra. I noticed my new 15" MBP got hot because of its Safari
v10 web browser's chat session, with its notifications, hogging CPU
(almost 100%). Even RAM usage was high like almost 500 MB. I only had
one two windows (chat pop-up + the support page) opened. I told the
agent about it, but he said it shouldn't be that high. A new bug in
Sierra or just my setup?

<http://www.theregister.co.uk/2016/10/14/apples_macos_sierra_update/>

Thanks. I don't remember having this hogging Safari v10 problem in my
old 15" MBP (Retina; early 2013)'s Mac OS X v10.10.5/Yosemite. I wonder
if it will too since I upgraded it to mac OS Sierra v10.2 last night. :/
--
Quote of the Week: "I really believe I've been a good person. Not
perfect - forget about perfect - but just learning by what I was taught
and living by my own values. I might have stepped on a few ants - and a
few other things as well - but I've never hurt anybody." --Kiri Te
Kanawa
Note: A fixed width font (Courier, Monospace, etc.) is required to see this signature correctly.
/\___/\ Ant(Dude) @ http://antfarm.home.dhs.org (Personal Web Site)
/ /\ /\ \ Ant's Quality Foraged Links: http://aqfl.net
| |o o| |
\ _ / Please nuke ANT if replying by e-mail privately. If credit-
( ) ing, then please kindly use Ant nickname and AQFL URL/link.

[Lewis]

Post by Ant
I was chatting with Apple's support about my technical issues in Mac OS
X v10.12/Sierra. I noticed my new 15" MBP got hot because of its Safari
v10 web browser's chat session, with its notifications, hogging CPU
(almost 100%). Even RAM usage was high like almost 500 MB.

500MB is not high RAM usage.

As for CPU, remember that 100% CPU on a mmodern MBP means "1/8th of the
CPU power). The onyl reason Safari would be that high would be because
of the chat, or you had Flash running somewhere.

Post by Ant
I only had one two windows (chat pop-up + the support page) opened. I
told the agent about it, but he said it shouldn't be that high. A new
bug in Sierra or just my setup?

Did the processor use drop when you closed the chat? I have 6 tabs open
and Safari is using 0.5% CPU (out of 8 virtual cores).

[Ant]

Post by Lewis

Post by Ant
I was chatting with Apple's support about my technical issues in Mac OS
X v10.12/Sierra. I noticed my new 15" MBP got hot because of its Safari
v10 web browser's chat session, with its notifications, hogging CPU
(almost 100%). Even RAM usage was high like almost 500 MB.

500MB is not high RAM usage.
As for CPU, remember that 100% CPU on a mmodern MBP means "1/8th of the
CPU power). The onyl reason Safari would be that high would be because
of the chat, or you had Flash running somewhere.

No Flash running. Just two windows opened on Apple's chat support.

Post by Lewis

Post by Ant
I only had one two windows (chat pop-up + the support page) opened. I
told the agent about it, but he said it shouldn't be that high. A new
bug in Sierra or just my setup?

Did the processor use drop when you closed the chat? I have 6 tabs open
and Safari is using 0.5% CPU (out of 8 virtual cores).

Yep! Only during chat. I even asked the guy during the chat. He said he
had reports of its CPU going up but not that high and hot.
--
Quote of the Week: "I really believe I've been a good person. Not
perfect - forget about perfect - but just learning by what I was taught
and living by my own values. I might have stepped on a few ants - and a
few other things as well - but I've never hurt anybody." --Kiri Te
Kanawa
Note: A fixed width font (Courier, Monospace, etc.) is required to see this signature correctly.
/\___/\ Ant(Dude) @ http://antfarm.home.dhs.org (Personal Web Site)
/ /\ /\ \ Ant's Quality Foraged Links: http://aqfl.net
| |o o| |
\ _ / Please nuke ANT if replying by e-mail privately. If credit-
( ) ing, then please kindly use Ant nickname and AQFL URL/link.

[Barry Margolin]

Post by Ant

Post by Lewis

Post by Ant
I was chatting with Apple's support about my technical issues in Mac OS
X v10.12/Sierra. I noticed my new 15" MBP got hot because of its Safari
v10 web browser's chat session, with its notifications, hogging CPU
(almost 100%). Even RAM usage was high like almost 500 MB.

500MB is not high RAM usage.
As for CPU, remember that 100% CPU on a mmodern MBP means "1/8th of the
CPU power). The onyl reason Safari would be that high would be because
of the chat, or you had Flash running somewhere.

No Flash running. Just two windows opened on Apple's chat support.

Sounds like the chat application makes use of frequent polling in
Javascript, rather than a more CPU-friendly technology like websockets.

[Richard L. Hamilton]

Post by Ant
I was chatting with Apple's support about my technical issues in Mac OS
X v10.12/Sierra. I noticed my new 15" MBP got hot because of its Safari
v10 web browser's chat session, with its notifications, hogging CPU
(almost 100%). Even RAM usage was high like almost 500 MB. I only had
one two windows (chat pop-up + the support page) opened. I told the
agent about it, but he said it shouldn't be that high. A new bug in
Sierra or just my setup?
Thank you in advance. :)

Since only pervs get hot during chat, are you sayng your new MBP is a perv? :-)

[Ant]

Post by Richard L. Hamilton

Post by Ant
I was chatting with Apple's support about my technical issues in Mac OS
X v10.12/Sierra. I noticed my new 15" MBP got hot because of its Safari
v10 web browser's chat session, with its notifications, hogging CPU
(almost 100%). Even RAM usage was high like almost 500 MB. I only had
one two windows (chat pop-up + the support page) opened. I told the
agent about it, but he said it shouldn't be that high. A new bug in
Sierra or just my setup?
Thank you in advance. :)

Since only pervs get hot during chat, are you sayng your new MBP is a perv? :-)

Hahaha. :)
--
Quote of the Week: "I really believe I've been a good person. Not
perfect - forget about perfect - but just learning by what I was taught
and living by my own values. I might have stepped on a few ants - and a
few other things as well - but I've never hurt anybody." --Kiri Te
Kanawa
Note: A fixed width font (Courier, Monospace, etc.) is required to see this signature correctly.
/\___/\ Ant(Dude) @ http://antfarm.home.dhs.org (Personal Web Site)
/ /\ /\ \ Ant's Quality Foraged Links: http://aqfl.net
| |o o| |
\ _ / Please nuke ANT if replying by e-mail privately. If credit-
( ) ing, then please kindly use Ant nickname and AQFL URL/link.